HOMERESIDENT EXPERIENCE

Keep Great Residents. Without the Manual Work.

AVYX automates resident communication, review generation, maintenance coordination, and renewal outreach for any property size. For small properties, it handles everything your team can’t. For large properties, it ensures nothing falls through the cracks — at a cost that delivers enormous ROI.

cheaper to retain a resident than find a new one

72%

of renters check online reviews before choosing a property

4.2★

average rating needed to convert online searchers

60%

of residents who don't renew cite poor communication

From Move-In to Long-Term Renewal.

01

Move-In

Welcome sequence, community intro, and first-week check-in — automated from day one.

02

Living

Maintenance updates, community announcements, and review requests at the right moments.

03

Renewal Window

90/60/30 day renewal outreach with personalized offers and satisfaction surveys.

04

Advocacy

Happy long-term residents become your best marketing — reviews, referrals, and renewals.

Every Touchpoint in the Resident Journey.

01

Automated Review Generation

Happy residents don't always leave reviews on their own. AVYX automatically sends review requests at the right moment — after move-in, after a maintenance resolution, after a positive interaction.

  • Timed review request sequences
  • Google, Apartments.com, and Yelp integration
  • Positive review routing to public platforms
  • Negative feedback captured privately first
02

Reputation Monitoring & Response

Know what's being said about your property across every platform — and respond fast. AVYX monitors your online reputation and alerts you to new reviews in real time.

  • Multi-platform review monitoring
  • AI-assisted response drafts
  • Response time tracking
  • Sentiment trend analysis
03

Resident Communication Hub

Keep residents informed and engaged with automated announcements, maintenance updates, and community messages — all from one platform.

  • Broadcast SMS and email to all residents
  • Maintenance update notifications
  • Community event announcements
  • Emergency communication system
04

Renewal Outreach & Retention

Retaining a resident costs a fraction of finding a new one. AVYX automates renewal conversations — starting early, staying personal, and tracking every response.

  • 90/60/30 day renewal sequences
  • Personalized renewal offers
  • Resident satisfaction surveys
  • Churn risk identification
05

Maintenance Request Tracking

Residents expect fast, transparent maintenance. AVYX connects your maintenance workflow to resident communication — so residents always know the status of their request.

  • Automated status updates to residents
  • Maintenance completion confirmation
  • Follow-up satisfaction check
  • Recurring issue identification
06

Move-In Experience Automation

The move-in experience sets the tone for the entire tenancy. AVYX automates the welcome sequence — from pre-move-in checklist to first-week check-in — making every new resident feel valued.

  • Pre-move-in information package
  • Welcome message on move-in day
  • First-week check-in sequence
  • Community introduction and resources

Build a Reputation That Fills Units.

Book a demo and see how AVYX automates your resident experience — from move-in to renewal.